For AI agents: the docs index is at https://docs.commpeak.com/llms.txt. Append .md to any documentation page URL to get its markdown version.

Jump to Content

Home Documentation API Reference Changelog <> API Reference ✓ Status Page

Log In Request Live Demo

Documentation

Log In Request Live Demo

Home Documentation API Reference Changelog <> API Reference ✓ Status Page

CommPeak Portal

Getting Started
Profile & Account Settings
Billing & Payments
VoIP Services
DIDs
Cloud PBX & Dialer
Messaging Services
Speech-to-Text
- Getting Started
  - Creating New Speech Transcripts
  - Viewing and Downloading Speech Transcripts
- Troubleshooting
LookUp
Settings
Account Security
Help & Support
Reports
FAQs
Troubleshooting

SIP Trunking

Getting Started
SIP Account Configuration
SIP Trunking Management
Service Testing
FAQs
Troubleshooting

CommPeak Dialer

Getting Started
Admin Tools
Agent's Guides
Secure Login Options
Settings & Infrastructure
Messaging Channels
Speech Recognition Management
Answering Machine Detection (AMD)
Reports & Analytics
Additional Services
Troubleshooting

TextPeak

Getting Started
Campaigns
Channels
OTP Service
Contacts
Sender IDs
- Sender IDs: Best Practices & Requirements
Inbox
Messages
Domains and URLs
TextPeak Integrations
Webhook Management
- Working With Webhooks
- Request Logs
Users & Roles Management
Settings & Infrastructure
FAQs
Troubleshooting

Cloud PBX

Getting Started
Admin Tools
Secure Login Options
Settings & Infrastructure
Messaging Channels (PBX)
Reports & Analytics
Additional Services
- WhatsApp Calls
- Answering Machine Detection (AMD)
FAQs
Troubleshooting

Classic PBX

Getting Started
Settings
Configuring Incoming Call Flow
Click2Call
- Getting Started With Click2Call
- Click2Call Information for CRM Developers
PBX Stats
Post-Answer Playback
- Troubleshooting
FAQs
Troubleshooting

CommPeak Softphone

Getting Started
Operating Standalone CommPeak Softphone
Operating Built-In CommPeak Softphone
Operating Web-Based Softphone Widget
Operating Built-In Softphone for SIP Accounts
FAQs
Troubleshooting

SIP Trunking
FAQs

What Are CommPeak IP Addresses?

Answer

You can find the full list of CommPeak's current IP ranges in the CommPeak's SIP Trunking Addresses article.‍

Updated 15 days ago

What Codec Should I Use?

Where Is My Traffic Sent To?

Did this page help you?

- Answer

Products

CommPeak Dialer
Cloud PBX
TextPeak
DID Numbers
SIP Trunking
HLR LookUp
Softphone
Enterprise

Company

About Us
Contact Us
Careers We're hiring
Events
Affiliates
Blog

Resources

Pricing
Looking Glass
Speed Test
Status Page
Documentation
Developer Hub
Security
Legal
Law Enforcement Requests

Integrations

monday
Shopify
HubSpot
Zapier
Make
Salesforce
Intercom
All Integrations

CommPeak Dialer
Cloud PBX
TextPeak
DID Numbers
SIP Trunking
HLR LookUp
Softphone
Enterprise

About Us
Contact Us
Careers We're hiring
Events
Affiliates
Blog

Pricing
Looking Glass
Speed Test
Status Page
Documentation
Developer Hub
Security
Legal
Law Enforcement Requests

monday
Shopify
HubSpot
Zapier
Make
Salesforce
Intercom
All Integrations

Our prices exclude VAT, GST, or any other taxes that may be applicable in your region.

© 2026 CommPeak. All Rights Reserved. 1003 Centre Point, 181-185 Gloucester Road, Wan Chai, Hong Kong

We Accept