Settings
Learn about the various settings that control the CommPeak's Dialer's overall functionality.
This section is your starting point for setting up your CommPeak Dialer instance. Proper configuration helps streamline operations, enhance user experience, and, ultimately, improve the efficiency of your communication strategy.
From basic setup options that affect call operations to advanced features that enable customization of user interfaces and workflows, each setting is detailed comprehensively to ensure you can tailor the dialer to your business processes effectively.
Refer to the pages below for detailed descriptions and step-by-step instructions to learn how to configure and manage the CommPeak Dialer to improve call handling, adjust operational parameters, or customize user interactions:
- General Settings
- Access Control Lists
- Default Timezones Management
- Fixing CDR Dialing Pattern
- Fields Translations
- Trunks
- Auto Dialing Caller IDs
- Manual Dialing Routes
- Dialer Routes
- Object Lists
- Click2Call Integrations
- Webhooks Management
- API Management
- Lead Indicators
- Speech Recognition Management
- Custom Lead Fields
- CRM Integration vs Uploading Lead Files
- Call Center Regions.
Refer to this page to learn about the IP addresses and port ranges for configuring SIP trunking and VoIP services with the CommPeak Dialer, along with important firewall and monitoring guidelines.
Updated 5 days ago