Use your CommPeak Portal to see the detailed table view of your entire DIDs inventory with the visual indicators and columns used to manage your numbers.

DID Management

In the DID > Management page, you can:

View and manage DIDs assigned to your CommPeak Account.
Apply different actions to your DID numbers, for example, setup call forwarding to your SIP account, voice URI, or a landline or mobile number
Define receiving incoming text messages via email or a web-based viewer
Manage DID auto-renewal and create and apply tags or add internal notes
Enable Maintenance mode to run test calls without changing their permanent settings
Apply bulk actions to across hundreds of numbers instantly.
Get full control over canceling unneeded numbers directly through the CommPeak Portal.

Applying Actions

Using the DID Management table, you can apply various actions to your DIDs. To access the action options, click the three-dot icon to select an action from the list and perform further steps.

Refer to the following table for column descriptions:

Action	Description
Change configuration	Modify forwarding destinations and their priority. Then click Save changes.
Enable / Stop Auto-Renew	Enable or disable auto-renewal for the number. If enabled, the number will be automatically renewed on the billing date.
Set SMS delivery	Configure how inbound SMS messages from your CommPeak DID numbers are delivered. Check the Managing SMS Delivery page for more details.
Manage tags	Create and manage tags assigned to the DID number. Check the Creating Tags and Assigning Them to DID Numbers article to learn more.
Edit note	Add a custom note to identify this number in your inventory.
Make a test call	Select the action to simulate an incoming call within CommPeak cloud infrastructure to verify connectivity.
Enable maintenance mode	Enable (deactivate) the maintenance mode for the selected number.
Create cancel request	Cancel the selected DID number.

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NOTE
You can also manage multiple DID numbers at once. To learn more, check the Bulk Actions article.

Searching, Filtering, and Exporting

Use the checkboxes on the left or select numbers by applying various search filters at the top right of the DID Management page.

Here, you can:

Use the Search option to search for the needed number record

Apply filters or use search to find the needed DID, or select it from the list of DIDs under your account
Filtered DID numbers

To access the filtering options:

Click the Filter button.
Apply filters by country, forwarding option, compliance, tag, or renewal date to search for needed number(s) or click to show (hide) archived or about to expire numbers.

To clear filtering results, click Clear .

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NOTE

Archived numbers are hidden by default. Click Filters and then use the Show/Hide archived numbers toggle to view them:

You can also download your filtered .CSV list or export the whole table for reporting or external audits by clicking the Export button at the top right of the table.

Receiving Incoming Calls to Your DID

To receive incoming calls to your DID number, you need to set call forwarding to your SIP account, voice URI, or a personal, mobile, or another number to which you forward calls from this virtual number.

Handling Incoming Text Messages via Email or Web-based Viewer

Create a message delivery profile to receive incoming text messages via email or a web-based viewer.