Troubleshooting

Troubleshoot CommPeak DID number and identity verification issues.

Choose a troubleshooting article to resolve CommPeak DID number or Identity verification issue.

How to use this page

Identify the article that matches the issue you see.
Open the article and follow the troubleshooting steps.
Return to this page to troubleshoot a different issue.

Troubleshooting articles

Verification Document Uploads Fail

Choppy or Distorted Audio

Echo During Calls

Updated 4 days ago

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