Guide to Configuring and Managing CommPeak DID Numbers for Efficient Communication

Use the DID > Management tab to view and manage all your DID numbers in one place.

From this tab, you can monitor their status, configure routing logic, manage SMS delivery, assign tags, track number reputation in real time, and much more.

Use this section to:

Learn about the unified My DIDs dashboard and UI indicators
Set up voice URI, SIP, and PSTN forwarding profiles
Configure SMS-to-email forwarding
Efficiently manage large inventories and export DID data in bulk
Initiate test calls
Monitor reputation status and view linked identities
Create DID tags and internal notes and assign them to your DID numbers
Enable or disable the Maintenance mode to run technical tests without changing permanent settings
Get full control over service terminations.

Refer to the following pages for details on how to manage the CommPeak DID numbers:

DID Inventory: My DIDs

Get an overview of your available virtual numbers, including their activity, status, and more

DID Management Overview

Information on how to set up and manage your DIDs

Configuring Voice URI Routing

Learn how to route incoming calls on your DIDs by configuring SIP routing profiles.

Setting Up PSTN on Your DID Number

A step-by-step guide to configuring forwarding DID calls to your landline or mobile phone

Setting Up Inbound Calls on Your SIP Account

Detailed instructions on configuring forwarding DID calls to your SIP account

Managing SMS Delivery

A step-by-step guide to creating SMS delivery profiles and configuring CommPeak DID numbers to forward inbound SMS messages by email or to TextPeak

Creating Tags and Notes and Assigning Them to DID Numbers

Instructions on creating DID tags and internal notes and assigning them to your DID numbers in the CommPeak Portal

Managing Multiple DIDs

Learn how to select multiple DID records and apply bulk actions in DID Management

Maintenance Mode

Check how to enable or disable Maintenance Mode for a DID number in the CommPeak Portal to run technical tests without changing permanent settings

Canceling a DID Number

Learn how to cancel your DID number