Managing Your DIDs
Follow our guidelines to configure the DID numbers service to boost your calling success.
Use the DIDs > Management tab to view and manage all your DID numbers in one place.
From this tab, you can monitor their status, configure routing logic, manage SMS delivery, assign tags, track number reputation in real time, and much more.
Use this section to:
- Learn about the My DIDs table and its UI indicators
- Set up voice URI, SIP, and PSTN forwarding profiles and assign them to your DIDs
- Configure SMS-to-email forwarding
- Efficiently filter and manage large inventories and export DID data in bulk
- Initiate test calls
- Monitor reputation status and view linked identities
- Create tags and internal notes and assign them to your DID numbers
- Enable or disable the Maintenance mode to run technical tests without changing permanent settings
- Get full control over service terminations.
Refer to the following pages for details on how to manage the CommPeak DID numbers:
Get an overview of your available virtual numbers, including their activity, status, and more
Information on how to set up and manage your DIDs
A step-by-step guide to set up call forwarding to your DID number.
Learn how to route incoming calls on your DIDs by configuring SIP routing profiles.
A step-by-step guide to configuring forwarding DID calls to your landline or mobile phone
Detailed instructions on configuring forwarding DID calls to your SIP account
A step-by-step guide to creating SMS delivery profiles and configuring CommPeak DID numbers to forward inbound SMS messages by email or to TextPeak
Instructions on creating DID tags and assigning them to your DID numbers in the CommPeak Portal
Learn how to select multiple DID records and apply bulk actions in DID Management
Check how to enable or disable Maintenance Mode for a DID number in the CommPeak Portal to run technical tests without changing permanent settings
Learn how to cancel your DID number
Learn how DID monthly fees and auto-renewal billing work
Updated 15 days ago