How to Use CommPeak Portal: A Step-by-Step Guide for New Users

To start, you need to do the following:

Follow these steps to register a CommPeak account, including phone verification.

Enable two-factor authentication by verifying login with a six-digit code sent to your email.

Find your SIP account username, domain, and password in the CommPeak Portal.

View and download CommPeak's call and SMS rates in the Billing tab under Voice or SMS Rates.

Top up your CommPeak balance via credit card, PayPal, or wire transfer.

Configure email notifications for balance warnings, usage reports, and rate updates in account settings.

Create and manage multiple users with roles and controlled access in CommPeak.

Get 24/7 support via tickets, help articles, live chat, calls, or remote assistance.

Manage and create tickets by filtering, sorting, and using the chat window for new requests.