FAQs

CommPeak Classic PBX FAQs

In this section, you’ll find answers to the questions about using CommPeak Classic PBX our customers ask us the most.

Following these best practices ensures high-quality, secure VoIP calls while minimizing network disruptions.

How Should I Set Up a VoIP Network With Dual ISPs?

Do I Need to Configure My Home Firewall for VoIP?

What PBX VoIP Network Firewall Settings Are Needed for Business Networks?

Do You Support Any SIP TLS SRTP Encryption Methods?

How Can I Whitelist Specific IPs Under Click2Call ACL?

Can I Add a Second Queue to an Inbound Number?

How to Create Outbound/Inbound Configuration in My PBX?

How Can I Setup C2C After I Switch to a New CRM? Where Can I Find the Endpoints and Extensions?

How Can I Monitor the PBX Extension Latency?

How Can VPN Affect VoIP Calls?

Can I Set up Auto-Messaging on the Classic PBX Using TextPeak?

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IMPORTANT
For using your Classic PBX, please disable SIP ALG on your firewall.
You can find the IP address of your Classic PBX server at CommPeak Portal > Cloud PBX > PBX Instances.
Please check the PBX IP ACL Settings article to learn how to add IP addresses to Web, SIP, and Click2Call access lists and review the blocked IP addresses.

Updated about 15 hours ago