Identity Verification and Approval Process in CommPeak

To purchase DID numbers, it's essential that your approved identity meets the requirements associated with the numbers you intend to purchase.

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❗️NOTE
You must have at least one verified identity to make your CommPeak Account fully operational.
Check our Onboarding Guide: Registering on CommPeak Portal page to learn more about the mandatory CommPeak Portal onboarding steps.

The following guides:

Walk you through submitting your business or personal identity and outline the necessary actions to take
Provide insight into their respective statuses, and
Offer guidance on managing identities or initiating the extended verification (KYC) process.

  <span>
    <h3>Business identity</h3>
    <p>Unlocks a full range of tailored services to cater to companies' unique business requirements</p>
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  <span>
    <h3>Personal identity</h3>
    <p>unlocks a range of tailored services for individuals. Please note that a personal identity is limited and allows restricted actions</p>
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</div>

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    <h3>Managing Identities</h3>
    <p>Learn how CommPeak account owners can create departments, assign users to them, and manage existing departments</p>
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    <h3>KYC Instructions</h3>
    <p>This article offers a detailed guide for completing the Know Your Customer (KYC) process as part of CommPeak’s extended verification procedures</p>
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📘
NOTE
When submitting an identity for verification, understand the distinction between business and personal identities:

A business identity unlocks a full range of tailored services to cater to companies' unique business requirements.

Personal identity verification is geared towards individuals, offering a streamlined process for personal use.

❗️Opting for personal identity verification limits the user to purchase only one DID with one channel.