Identities & Verification
Follow the step-by-step guides to create and manage your business or personal identity if you wish to purchase DID numbers.
To purchase DID numbers, it's essential that your approved identity meets the requirements associated with the numbers you intend to purchase.
❗️NOTEYou must have at least one verified identity to make your CommPeak Account fully operational.
Check our Onboarding Guide: Registering on CommPeak Portal page to learn more about the mandatory CommPeak Portal onboarding steps.
The following guides will:
- Walk you through submitting your business or personal identity and outline the necessary actions to take
- Provide insight into their respective statuses, and
- Offer guidance on managing identities or initiating the extended verification (KYC) process.
Business identity
Unlocks a full range of tailored services to cater to companies' unique business requirements
Personal identity
unlocks a range of tailored services for individuals. Please note that a personal identity is limited and allows restricted actions
Managing Identities
Learn how CommPeak account owners can create departments, assign users to them, and manage existing departments
KYC Instructions
This article offers a detailed guide for completing the Know Your Customer (KYC) process as part of CommPeak’s extended verification procedures
NOTEWhen submitting an identity for verification, it's essential to understand the distinction between business and personal identities:
- A business identity unlocks a full range of tailored services to cater to companies' unique business requirements.
- Personal identity verification is geared towards individuals, offering a streamlined process for personal use.
❗️Note that opting for personal identity verification limits the user to purchase only one DID with one channel.
Updated 17 days ago