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Using DID Numbers

Follow our guidelines to ensure smooth integration of DID numbers and compliance with country regulations.

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TIP

Check the dedicated Managing Your DIDs section for details on how to manage the DID numbers purchased under your CommPeak Account.

Refer to the following pages for details on how to use the CommPeak DID numbers:

DID Reports

Get an overview of your available virtual numbers, including their activity, status, and settings, perform inventory and run reports

Number Reputation Checks

Inspect DID numbers, set up scheduled checks, monitor their status, and view detailed logs of past checks. Add new numbers to be checked, assign custom tags for filtering results, and edit existing checks

DID Verification: How to Verify Your External Caller IDs

Verify your non-CommPeak DID number as a Caller ID in CommPeak Portal

Setting Voicemail for DID Numbers

Configure a voicemail message to play to customers when their call goes to voicemail due to incorrect DID forwarding or unreachable destination


Updated 10 days ago

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