What Should I Expect During CommPeak's Identity Verification?
Learn how CommPeak identity verification works, why review times vary, what Pending Review means, and how you’ll be notified when verification is complete.
After you submit your identity verification documents, you can track the submission status and know how you’ll receive updates.
NOTECheck the What Are CommPeak's Verification Requirements? and How Do I Submit Documents for Verification? pages for more details on how to complete identity verification on the CommPeak Portal.
What happens after you submit documents?
- Pending Review: Your documents remain in the Pending Review status while we verify the details.
- Notification: We send you an automated notification as soon as the review is complete.
NOTEYou can check the Managing Identities and KYC Instructions articles for more details.
- Manual review: Our compliance team manually reviews each submission for accuracy and security, so completion times can vary.
Once reviewed, we will contact you with the final assessment and any next steps based on the information you’ve submitted. If any issues arise during the process, we will tell you exactly what to change. - Review takes up to 48 hours. Submissions are reviewed manually, so some take longer.
NOTEYou can check our Business Identity article to learn how to create a business identity to meet your company's unique business requirements.
Alternatively, check the Personal Identity page to learn how you can create a personal identity to access a range of tailored services for individuals.
Updated 5 days ago