On the CommPeak Speed Test page, you can measure the speed and quality of your connection by analyzing download speed, upload speed, ping, packet loss, network latency, and jitter parameters. This lets you assess your network and ISP performance and make sure your VoIP communication will be stable.
On page load, the CommPeak Speed Test pop-up window with the three test blocks will open.
CommPeak Speed Test pop-up
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TIP
Alternatively, click the Learn how to achieve optimal performance link below for more details about how you can achieve optimal performance when your testing network connections.
Also, below, you can review your server details: IP, ISP name, and location: city and country.
Click the Start Test button to run testing your connection's performance.
The CommPeak Speed Test page will load with three testing blocks, each focusing on the specific testing parameters and shown with corresponding test progress tags (Done, Running..., or Pending):
The testing blocks' results are loaded automatically in the above order.
CommPeak Speed Test page: testing in progress
At the top of the page, a testing progress bar will display your current progress, indicating that you are on test X out of 3.
If needed, you can stop the running test by clicking the Stop button at the top left of the page.
Latency Measurements to CommPeak Regions
This block tests the latency between the user and the Google POPs (Post Office Protocol) servers used by CommPeak. The testing results are returned in the table with the list of the servers that CommPeak uses.
The Your Location side section (to the right of the table) shows your network data: ISP name, IP address, and server location.
The Google's network latency parameter is displayed as the colored bar that indicates the ping spectrum. The following ping tires are possible:
- Low (green bar indicator): ping spectrum range is 0 - 30
- Medium (blue bar indicator): ping spectrum range is 31 - 100
- High (red bar indicator): ping spectrum range is 101 - 1000
To see all of Google's POP servers that CommPeak uses, click the More Regions link below. A pop-up window will open with a table listing all Google's regions used by CommPeak, organized by ascending median latency (ping) values.
Google's regions table
Internet Connectivity Performance
In this block, the user connectivity performance against the Cloudflare network is tested.
Internet Connectivity Performance test results
The following parameters are displayed:
Parameter
Description
Network Quality Score
Indicates the calculated user network score. The possible network scores are:
- Bad
- Poor
- Average
- Good
- Great
Download
Download speed performance is displayed as the colored bar; the bar filled in green color indicates fast download speed.
Upload
Upload speed performance displayed as the colored bar; the bar filled in green color indicates fast upload speed.
Ping
User's ping value measured against the Cloudflare network and displayed in ms; also, the maximum and minimum ping values in ms are shown.
Packet loss
Packet loss percentage
Jitter
Jitter shows the variation between response times measured in ms. The text is red if this parameter is higher than 20 ms. Additionally, the maximum and minimum jitter values in ms are shown.
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NOTE
In the event of network problems or poor connectivity, or if you have Firewalls/NAT (Network address translation) configured on your network, the ICE (Interactive Connectivity Establishment) process may time out, and the ICE Connection Timeout message will appear.
ICE Connectivity Timeout message
CommPeak Connectivity Performance
This block tests the network connection from the user to CommPeak’s servers.
CommPeak Connectivity Performance test results
Here, you will see the same parameters as in the Internet Connectivity Performance test except for Packet loss and with the following possible network scores:
Bad
Average
Good.
You can also choose the CommPeak's server you wish to perform the speed test to.
Sharing Your Test Results
After testing your connection's performance is complete, a notification will appear in the top bar of the page.
Click the Restart button at the top left to restart measuring test data.
CommPeak Speed Test top bar: testing completed
To share your test results, click the Share button at the top right of the page (it becomes available as soon as the test results are loaded). Then, in the pop-up window, click to copy the unique URL to the test result page.
Share the result pop-up window
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WARNING
The shared data is only retained for 7 days, after which it will be deleted, and you will get a 404 error if you click the shared link.
