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Users

Learn how to invite users and manage spaces and teams created under your TextPeak's account.

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You can create a team in your SMS platform account by adding users and inviting them to join. To each user, you can then assign built-in or custom permissions and add to your spaces and teams.

To access the Users tab options:

  1. In your browser, log in to TextPeak with manager access privileges.
  2. In the main TextPeak menu, navigate to the Users tab.
Screenshot of the TextPeak 'Space Management' dashboard displaying the active spaces cards including the newly added 'Test TextPeak' space and the TextPeak side menu on the left.

Space management tab

Refer to these articles for detailed guidance on managing users within spaces and teams.

Spaces & Teams

Easily manage your TextPeak account spaces and teams to keep your business organized.

Users Management

Manage your users within your TextPeak account spaces and teams: assign, unassign, edit, or delete them; add filters, reset passwords, update settings or delete individual users, and apply mass actions.

Role Permissions

Manage your team users' roles and permissions.

Inbox Role Permissions

This guide covers default Inbox roles like Admin, Manager, and Agent and explains how to create and customize new roles for your team.

Updated 10 days ago