How to Set Up and Use Click2Call in CommPeak: A Complete Guide

Click2Call

Know the parameters required for Click2Call requests, including CRM vendor ID, client ID, agent ID, lead's phone number, and PBX outbound calls prefix. Find out how to set up Click2Call by obtaining a unique Click2Call URL from CommPeak, whitelisting IP addresses, and installing the Chrome extension (for non-CRM users).

Click2Call is a feature that allows users to initiate phone calls directly from a web interface, typically integrated into websites or applications.

Check the pages below to learn how to set up Click2Call, how it generally works, and what it entails:

Click2Call Information for CRM Developers

How to get started with CommPeak Click2Call.

How Can VPN Affect VoIP Calls?

Integrate Click2Call with your CRM software, including the required fields and parameters for a successful API GET request. Discover how to add custom data to the request and configure it to display in CDRs.