Troubleshooting Messaging ChannelsInformation to help you identify, isolate, and resolve issues with Messaging channels. Messaging Channels / Troubleshooting Messaging Channels Choose a troubleshooting article to resolve your messaging channels issue. How to Use This Page Identify the article that matches the issue you see. Open the article and follow the troubleshooting steps. Return to this page to troubleshoot a different issue. Troubleshooting Articles My Channel Was Disabled AutomaticallyMy Event Was Disabled AutomaticallyWhat Happens to Messages When My Channel or Event is Disabled?Agents Can’t Modify the Event Message While Calling a Lead?My Agents Can't See the Option to Open the Messaging InboxI Cannot Choose the Right Messaging Route Copy Page