Troubleshooting Messaging Channels

Information to help you identify, isolate, and resolve issues with Messaging channels.

Choose a troubleshooting article to resolve your messaging channels issue.

How to Use This Page

My Channel Was Disabled Automatically

My Event Was Disabled Automatically

What Happens to Messages When My Channel or Event is Disabled?

Agents Can’t Modify the Event Message While Calling a Lead?

My Agents Can't See the Option to Open the Messaging Inbox

I Cannot Choose the Right Messaging Route

Updated 18 days ago