Generating SMS Delivery Reports
View and generate reports on your outbound SMS messages with EDRs, including search filters, dashboard metrics, and export options to CSV files.
EDR store data of your outbound SMS messages.
To generate an EDR report:
-
Expand SMS in the main menu on the left and then click EDRs.
SMS > EDRs tab
-
Set search filters to select a date range, DNIS, network, message delivery status, or SMS channel.
-
Click Search.
-
The page will display a dashboard indicating the number of sent or failed messages, and status and country graphs.
EDRs page
-
Click Export EDRs below the graph to create a task and download a report as a .csv file. It will take some time for the system to generate a report, depending on the EDR amount.
-
Click VIEW EXPORTS QUEUE in the top-right corner to access generated reports.
VIEW EXPORTS QUEUE button
-
When the report is ready, you can download it by clicking the download button.
Generated reports download buttons
The following table contains column explanations.
| Field | Description |
|---|---|
| Sender name | Sender ID (name or number) |
| DNIS | Destination number |
| Date | Date and time in UTC when the SMS was sent |
| MCC | Mobile country code |
| MNC | Mobile network code |
| Network | Mobile network name |
| Status | SMS status |
| Rate | The rate per message in your chosen currency (EUR _or _USD) |
| Channel | The SMS channel used to send the message. |
Updated 4 days ago