FAQs
CommPeak TextPeak FAQs
In this section, you’ll find answers to the questions about using CommPeak TextPeak that our customers ask us the most.
Can I Add SMS DID for Specific Country to Use With TextPeak Only?
We offer the SMS DID service for most major destinations worldwide. For more details, contact our support team to check the TextPeak feature availability in your country.
Read more about adding SMS DIDs for specific countries
How Can I Add DIDs for TextPeak Option for my Agents?
You can configure forwarding SMS messages sent to DIDs to your CommPeak SMS account.
Read more about adding DIDs for agents in TextPeak
Can I Manage Permissions for my Agents?
All TextPeak accounts with master user roles can manage the permissions for their team users under the Role Permissions page.
Read more about managing agent permissions
Can I Integrate TextPeak With my CRM?
Yes, with TextPeak, you can easily integrate text messaging into your CRM, E-commerce, or sales platform operations.
Read more about connecting TextPeak API to CRM
Can I Integrate WhatsApp/Telegram Instant Messaging Service?
Sure, with the support of expanded stream channels, you can create and use customized SMS routes to interact with instant messaging platforms like WhatsApp, Telegram, etc.
Read more about integrating WhatsApp and Telegram services
Can I Set up Auto-Messaging with TextPeak on CommPeak Classic PBX?
If you are using CommPeak Classic PBX, you can consider adding an auto-messaging integration with TextPeak .
Read more about Classic PBX integration with TextPeak
Updated 10 days ago