Your Profile

Update your CommPeak profile in one location: change your password, profile information, email, company details, and notification preferences.

In CommPeak Portal, you can modify the following account settings:

  • update the password for your account

  • change your personal and company data

  • configure notification settings.
    To open the account settings, click on your name at the bottom left pane. Then click Account Settings.

    Screenshot of account settings in the profile

    Account Settings in the profile

Profile Settings

After signing up, you can enter the missing information in the Profile tab.

Profile timezone

Modify your first or last name and select your timezone for support purposes. Scroll to the bottom of the form and click Save Changes.

Screenshot of modifying the first and last name

Modifying the first and last name

Communication Preferences

Use the sliders to unsubscribe from specific mailing lists. We recommend that you keep all subscriptions active to stay informed about important updates. Then click Save Changes at the bottom.

Screenshot of setting communication preferences

Setting communication preferences

Change Password or Email

  • Email: to change your account email, you must enter your current password and a new email address. Then click Save Changes at the bottom.

    Screenshot of changing email

    Changing email

  • Password: enter a new password, repeat it and then provide your current password in the lower part of the screen. After you click Save Changes at the bottom, the system will log you out. Log in again to continue working in CommPeak Portal.

    Screenshot of changing password

    Changing password

Personal and Company Data

Click on the Account tab and enter the missing information. Scroll down and complete each section.

Screenshot of entering personal and company data

Entering personal and company data

  • IDENTITY: enter your company name and modify the first and last name if necessary.

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NOTE

CommPeak won't be able to issue invoices to you without your company details.

  • PHONE NUMBERS: update the phone number specified at signup and add more phone numbers at which CommPeak support can reach you.
  • ADDRESS: fill in your company's address.
  • BILLING ADDRESS: leave the checkbox selected if your billing address is the same as the address specified above. Otherwise, remove the checkmark and enter the details of your billing address.
    After making all the necessary changes, click SAVE CHANGES at the bottom of the page.

Notification Rules

Click on the Notifications tab. Please refer to a separate article about notification settings.