Troubleshooting

Find solutions to common CommPeak LookUp issues, such as an Unknown HLR status.

Find solutions to common CommPeak LookUp issues. If your issue isn't listed, contact our support team.

HLR LookUp Returns an Unknown Status

An Unknown Home Location Register (HLR) status usually means the number is invalid, inactive, ported to another network, or submitted in the wrong format, or that the carrier didn't respond to the query.

Read more about fixing an Unknown HLR status


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