Help and Support

This section provides details about the application and its recent updates, your technical data, and directs you to the CommPeak Help Center and product legal information.

Test Call

  1. Click Test call to check your sound quality.

  2. A test call will start and you will be able to hear how your voice sounds.

    Screenshot of the echo test in progress

    Echo test in progress

    Technical Details

In the Technical Details section, you can find information about your PBX, IP, extension, port, ping/jitter, and the Softphone version.

Screenshot of the **Technical Details** section

Technical Details section

Updates

In Updates, you can check recent release notes on Softphone to stay updated.

Screenshot of the **Updates** section

Updates section

Softphone Help

The Softphone Help redirects you right to our Documentation and Developer Hub, where you can find answers to your questions about the standalone CommPeak Softphone.

Screenshot of the **Softphone Help** option

Softphone Help option

About Softphone

Click About Softphone to open the page containing legal information about the product on our website.