Call History

Find out how to view, filter, and manage recent call history in the web-based Softphone version, including call details and re-dial options.

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To view the list of your recent calls (call history), click History at the bottom of the screen.

Screenshot of the Call History tab — **Call History** screen

The All tab displays all the calls made (incoming, outgoing, and missed). The Missed tab displays missed calls only.

Call Info

To access the call info, hover over the needed call record and click the three dots. Here, you can see the type of the call, its day, time, duration, and status.

Screenshot of the Call Info screen — **Call Info** screen

Updated 21 days ago