Proforma Invoices

Request an official proforma invoice for budget approvals, prepayments, or internal finance processes, and track each request from your Portal account.

The Proforma invoices section lets you request an official proforma invoice for budget approvals, prepayments, or internal finance processes.

Accessing Proforma Invoices

To open the Proforma Invoices page:

  1. In My CommPeak, expand Billing in the left menu.
  2. Select Proforma Invoices.
Screenshot of the Proforma Invoices page in My CommPeak with the request list and New Request button

Proforma Invoices menu tab

Requesting a Proforma Invoice

To submit a new proforma invoice request:

  1. Click New request.

  2. Complete the request form:

  • Invoice period: select the billing month the invoice should cover.

  • Currency: choose your preferred currency (USD or EUR).

  • Invoice amount: enter the amount you need invoiced. The Total amount and applicable VAT/Tax are displayed at the bottom of the form.

  • Sent to: the billing email address where the invoice will be sent. This defaults to the email on your account. To change it, click the Change in Settings link.

  • Reason for request: briefly describe the purpose (e.g., Monthly prepayment for telecommunication services).

Screenshot of the Request a proforma invoice form showing Invoice period, Currency, Invoice amount, Sent to, and Reason for request fields with the Auto-approve on submit indicator

Request a proforma invoice form

  1. Check the approval status banner:
  • Auto-approve on submit: your request meets the auto-approval criteria and will be approved immediately on submission.

  • Finance review required (monthly limit reached): you exceeded the limitation of one request per calendar month for amounts up to $10,000 USD, so your request will become Pending approval and be reviewed by the finance team within 48 hours.

Screenshot of the Request a proforma invoice form showing the Finance review required banner when the monthly auto-approval limit is reached

Finance review required banner

  1. To review the invoice before submitting, click Preview document. Then, click Close.
Screenshot of the proforma invoice document preview before submission

Preview document

  1. Click Generate proforma invoice to submit your request.
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APPROVAL TIMELINE

One request per calendar month for amounts up to $10,000 USD is approved automatically. Any additional requests within the same month, or amounts exceeding this limit, are reviewed by the finance team within 48 hours.

Your Requests

All submitted requests appear in the Proforma Invoices list. You will also receive a confirmation email with the requested proforma invoice.

Screenshot of the Proforma Invoices list showing submitted requests with Reference, Date, Amount, Period, Type, and Status columns

Proforma Invoices list

Refer to the following table for column descriptions:

Column

Description

Reference

A unique ID assigned to each request (e.g., PI-2026-6465).

Date

The date the request was submitted.

Amount

The invoiced amount.

Period

The billing month the invoice covers.

Type

How the request was processed:

  • Auto-approved: approved automatically on submission.
  • Required approval: reviewed and approved by the finance team.

Status

The current state of your request:

  • Approved: the invoice is ready to download.
  • Pending approval: under review by the finance team. You can cancel the request while it's in this state.
  • Declined: the request was not approved.
  • Voided: cancelled by you.
Screenshot of the Proforma Invoices list showing requests with different status badges: Approved, Pending Approval, Declined, and Voided

Request status examples

To save the invoice to your drive, click Download next to an approved request.

Alternatively, check your inbox for an email with the requested proforma invoice attached and click Download file to proceed.

Screenshot of the email with the requested proforma invoice attached

Your File Is Ready For Download email