Getting Ready to Make Calls

As soon as you complete the signup to the CommPeak Portal, you will know that one SIP account is already available to you. You will also see your username and domain.

You can start with creating a permanent password for your first SIP account.

Setting SIP account password

To reset the SIP account password:

1

Open VoIP Services

Select VoIP Services in the left pane.

2

Open SIP Accounts

Go to the SIP Accounts (Trunks) tab.

Find the account you need and click its Reset Password (key) icon.

3

Send the email

In the Edit credentials window, review the email and click Send email.

4

Check your email

After you confirm editing your credentials, the system will send you a SIP account credentials change confirmation email.

5

Open Edit Credentials

Click the Edit Credentials button in the email message.

6

Set a new password

Enter a new password, confirm it, and click Save changes. Here, you can also modify your username, if needed.

✔️ Congratulations! You are all set. You know the username, password, and domain of your SIP account. Now, you are ready to proceed with registering in a softphone application.

Later, you can set the Caller ID, change authentication settings, or add more SIP accounts.