CommPeak Classic PBX: Customizable On-Premises Call Center Solution

Welcome to CommPeak Classic PBX, an intelligent, highly customizable, and feature-rich solution hosted on the user's premises. CommPeak’s unique PBX Statistics tool empowers you to magnify your business results by managing, monitoring, and enhancing your call center’s productivity in real time.

Refer to the pages below for details on how to get started and make the most of CommPeak Classic PBX:

Settings

Learn about the various settings that control CommPeak's Classic PBX's overall functionality.

Configuring Incoming Call Flow

Learn how to configure the incoming call flows for the CommPeak Classic PBX.

Click2Call

Learn the parameters for Click2Call requests, setup instructions, and how to obtain the Click2Call URL, whitelist IPs, and install the Chrome extension.

PBX Stats

Discover what PBX Stats is and how to use it effectively.