How Can I Check my Ping/Jitter in Softphone?

In the Technical Details section of CommPeak Softphone, you can find information about Ping/Jitter.

If Ping is less than 150 ms, the latency is good. If it is more than 200 ms, the latency is high. In this case, we recommend checking your Internet connection.

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NOTE

Please check the CommPeak Speed Test page that provides more details about how you can assess your connection's speed and quality.

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