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Call Graphs

View call statistics: status, average duration, answer-seizure rate, and length of calls by date range.

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Statistics are shown for the selected date range.

To open the graphs:

  1. Expand VoIP Services in the left pane and click Call Graphs.

    Screenshot of the Call Graphs in the main menu

    Call Graphs in the main menu

  2. Select the date range and click Generate.

    Screenshot of the Call Graphs page

    Call Graphs page

Please visit the following sections for each graph example.

Call Status

Screenshot with the Call Status page

Call Status page

Hover your mouse on an area in the graph to see details for the respective date.

Screenshot with the detailed data on the graph

Detailed data on the graph

Duration of Calls

Screeenshot with the Duration of Calls section

Duration of Calls section

Calls ASR

Screenshot with the Calls ASR section

Calls ASR section

Length of Calls

Screenshot with the Length of Calls section

Length of Calls section

Updated 12 days ago