Daily Calls
View daily call data, including summaries for each day within your selected timeframe: number of calls, total and billable duration, and total cost.
Reports >
Daily Calls
On top of the report table, you can also view the data summary for all the days within the selected timeframe:
- the number of calls (total and billable)
- their total and average duration
- and the total cost of the calls.
To generate the report:
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Expand VoIP Services in the main menu and click Daily Calls.
Daily Calls in the main menu
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Apply filters as required and click Search. You will see the report output on the screen.
Daily Calls page
The following table explains the report output.
| Column | Explanation |
|---|---|
| Probe Date | The date of the calls |
| Total Calls | The number of calls during the day |
| Billable Calls | The number of calls during the day you pay for |
| Total Duration | The duration of all the calls occurred during the day |
| ASR % | The Answer Seizure Ratio (the percentage of answered calls) |
| ACD | The average call duration |
| Total Cost (USD) | The total cost of the calls |
Updated 14 days ago