Connect your CommPeak Account to Google or Microsoft so you can sign in with either method, without creating a duplicate account.

Connecting Google or Microsoft login to your profile

1. Log in to CommPeak Portal.

2. Click your account name in the bottom-left corner, then select Account Settings.

   

3. On the Profile tab, under Security settings > Social logins, click Connect next to Google or Microsoft.

   

4. Sign in to the provider using the same email address as your CommPeak account.

   

5. The account is connected and you can proceed with your CommPeak account.

   

6. Once connected, you also receive a confirmation email.

6. On the Profile tab, under Security settings, the provider now shows as Connected.

   

✔️ Congratulations! You can now sign in with either your password or the connected provider.

If you already have an account under that email

If you try to sign up or log in with Google or Microsoft using an email address that already has a password-based CommPeak account, CommPeak detects the match instead of creating a second account.

Follow the on-screen prompt to confirm it's you, and CommPeak links the social login to your existing account. Your account history, balance, and settings stay the same: only the sign-in method changes.

Disconnecting Google or Microsoft login from your profile

1. Go to your Account Settings.

2. On the Profile tab, under Security settings > Social logins, click Disconnect next to the account you want to unlink.

   

3. Provide your CommPeak account password.

   

4. Enter the verification code to confirm it's you.

5. Once disconnected, you see a notification in the portal.

6. You also receive a confirmation email.

7. On the Profile tab, under Security settings, the provider now shows as Disconnected.