FAQs

The use of a VPN can impact VoIP calls quality and performance in a number of ways.

Read more about how VPN affects VoIP calls

We support the following codecs: G.722 (supported by CommPeak Dialer, CommPeak Cloud PBX, and CommPeak Softphone), G.729a, G.711u/a, GSM, ADPCM, and iLBC.

Read more about supported codecs

You can explore CommPeak's VoIP termination solutions before signing up with our free trial, which provides $0.20 USD credit for approximately 30 call minutes.

Read more about making test calls

We offer a comprehensive voice termination service for most major destinations worldwide.

Read more about termination coverage

Call origination refers to calls initiated by a calling party using a telephone exchange of PSTN and reaching a VoIP service endpoint while call termination refers to the reverse process, whereby a call is initiated by a VoIP caller with a PSTN endpoint.

Read more about SIP Origination and Termination

CDRs are updated almost instantly within minutes of call completion.

Read more about CDR updates

Yes. CommPeak's termination service works over any type of Internet connection with relatively low and stable latency.

Read more about using wireless satellite connections

This is not currently supported. However, you can create several users with different profiles so that each one can see specific reports.

Read more about disabling visibility of balance and usage

Yes, you can use one number on your SIP account as a static number for outbound and inbound calls.

Read more about using one number for outbound and inbound calls

Yes. CommPeak offers a rewarding partner Affiliate program where IT professionals can join as VoIP resellers, VoIP carriers, or VoIP providers.

Read more about the VoIP reseller program

Yes. CommPeak offers a rewarding partner Affiliate program where IT professionals can join as SMS marketing resellers and create a residual business for themselves.

Read more about the SMS reseller program