Add Time Groups and Time Conditions in Classic PBX

You can check your incoming calls against set time ranges (e.g., business and non-business hours) and then route the calls depending on the check result.

Step 1: Access the Classic PBX web interface

Get your server credentials

Obtain your Classic PBX server's domain and admin credentials from CommPeak support team.

Log in to the server

Open a web browser, navigate to the domain, and log in to the server.

Screenshot of the screen with accessing Classic PBX Web Interface — Accessing Classic PBX Web Interface

Step 2: Create a time group

Open Time Groups

In the main menu of your Classic PBX, go to APPLICATIONS and select Time Groups.

Add a time group

Click + Add Time Group.

Screenshot of the **+ Add Time Group** button — **+ Add Time Group** button

Fill in the group details

Fill in the necessary information: enter the group description and configure time settings for working hours and/or weekdays, monthdays, and months.

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NOTE
The server time is visible on the Time Groups page next to the + Add Time Group button.

Screenshot of the **Server time** option — **Server time** option

Screenshot of the **Time Groups** page — **Time Groups** page

Submit the time group

Click Submit.

Step 3: Create a time condition

Open Time Conditions

In the main menu of your Classic PBX, go to APPLICATIONS and select Time Conditions.

Add a time condition

Click + Add Time Condition:

Screenshot of the **+ Add Time Condition** button — **+ Add Time Condition** button

Fill in the condition details

Fill in the necessary information:

enter the condition name
in Time Zone , the default value is UTC; select your local one if needed
in Time Group, select a previously created time group
Destination matches - if the time matches, you can route a call to an extension, a ring group, a queue, or to a previously configured IVR
Destination non-matches - you can route a call to a Voicemail if the call time doesn't meet the time condition

Time Conditions page

Submit the time condition

Click Submit.

Apply the configuration

Click APPLY CONFIG in the top right to apply the settings immediately.

Screenshot of the **APPLY CONFIG** button — **APPLY CONFIG** button

Step 4: Configure inbound call route with time condition

Open Inbound Routes

In the main menu, click CONNECTIVITY and select Inbound Routes from the dropdown menu.

Edit or create a route

Edit an existing inbound route or create a new one, as explained in the guide about configuring inbound routes.

Set Time Conditions as the destination

In the Set Destination section, select Time Conditions from the drop-down menu.

Choose your time condition

Choose the time condition you created in Step 3 from the drop-down menu.

Screenshot of the Inbound Routes page — **Inbound Routes** page

Step 5: Test the time conditions

Place a test call to the designated phone number or DID during different time periods to verify that the call is routed correctly based on the time conditions.