Overview of CommPeak Messaging Services

Get an overview of the CommPeak Messaging services and learn how to start using them.

Messaging service activation

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NOTE

You can start using CommPeak SMS services after your phone number has been verified.

Messaging billing

Shortly after your phone number is verified, your balance appears in your CommPeak account at the top right of the Home > Dashboard tab.

Screenshot of the Home tab with billing information

Home tab with billing information

You can use your free trial to test the services and send your first message using any messaging option.

TextPeak

CommPeak TextPeak is a messaging platform for creating SMS, WhatsApp, Telegram, Email, Voice and WebChat channels and/or defining different sending campaigns.

You can access TextPeak, a messaging platform that offers a wide range of customization options directly from the Portal.

To open TextPeak:

  1. Expand Messaging in the main menu.

    Screenshot of the Messaging menu in the CommPeak Portal with Messaging Campaigns selected

    Messaging Campaigns menu tab

  2. Select Messaging Campaigns and, in the top right, click Open in SMS Platform.

Screenshot of the Open in SMS Platform button

Open in SMS Platform button

  1. Alternatively, select Channels (Streams). On the page that opens, click Manage all channels in SMS Platform.
Screenshot of the Manage all channels in SMS Platform button

Manage all channels in SMS Platform button

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NOTE

If you have been using the previous version of the SMS service, you need first to activate the platform. After this, Streams API will also become available.

Screenshot of the **Activate SMS Platform** button

Activate SMS Platform button

In the Creating Campaigns article, you will learn what to do to launch your first campaign.

Streams API

Use our Streams API to send single and multiple SMS messages from any platform and monitor their status.

On the Messaging › Channels (Streams) page, you can use available API tokens to authenticate your API requests or create new tokens to send SMS messages.

Screendshot of screating a new SMS Stream token

Creating new SMS Stream token

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NOTE

You can read about the basic Streams feature in the Using the Streams SMS API in the CommPeak Portal article.


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TIP

TextPeak platform provides Transactional SMS, OTP, Two-Way SMS, Telegram bot and WhatsApp routes, in addition to Promotional SMS.

You can read about Streams API in TextPeak in the dedicated Channels article.

SMPP channels

You can use up to 10 password-protected SMS SMPP channels for various purposes.

Under Messaging in your main menu, go to SMS SMPP Channels, and add your first SMPP channel.

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NOTE

For more information about this option, refer to the Creating SMS SMPP Channels article.


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