Creating a New LookUp

Run bulk or individual phone number lookups with the dedicated CommPeak tool, estimate costs, and get notified when your lookup results are ready.

On the LookUp > New Lookup tab, you can create lookups in two ways:

Screenshot with the new lookup options

New Lookup options

Bulk lookup

To run a lookup for multiple numbers, follow these steps:

Select Import from file

Select the Import from file option.

Name the list

Name the list to easily identify it.

Add the file

Drag and drop the file from your device. It can be a .csv or a .txt file with numbers separated by a new line.

Ignore the header row

Select the Ignore the first line of the table (column header) checkbox if you want to ignore the column header.

Set the number format

In the Formatting section on the right, specify if the numbers in your file are in the international or local format. If you select the local format, specify the country.

Send results by email

Optionally, select the Send results to email toggle and enter the relevant email.

Submit the lookup

Click Submit.

Screenshot of bulk lookup

Creating bulk lookup

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NOTE

If the file you upload contains more than one column, the system asks you to select the one with phone number to look up.

Review the summary

The LookUp Summary page opens, where you can select to switch from the Full Lookup version, which takes information from the HLR network to the free phone number validation tool.

Screenshot of the LookUp Summary page: HLR Full Lookup

LookUp Summary page: HLR Full Lookup

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NOTE

If you switch to the free phone number validation tool option, the lookup results will only include the report on the format and type of number validation. To view the report on the real-time data from the HLR network, click the HLR Full LookUp link.

Confirm and submit

Click Confirm & Submit, then, in a pop-up window, confirm the cost deduction.

Screensof of the Confirm Deduction pop-up window

Confirm Deduction pop-up window

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IMPORTANT

LookUp Service Cancellation Policy

Once you confirm the cost deduction for a service, it cannot be reversed, even if you cancel your request after submission. Confirm all details carefully before proceeding.

Check the submission

Your request is submitted. You can now create another lookup or view your recent lookups.

Screenshot of the Request Submitted dialog

Request Submitted dialog

Checking numbers one by one

To check individual numbers, follow these steps:

Select single number

Select the LookUp single number option.

Enter the number

Enter one number in the E .164 international format, for example, +442071234567.

Submit the lookup

Click Submit.

Screenshot of single number lookup

Creating single number lookup

Review the details

Right before final confirmation and submission, you proceed to the review page. Here, you can see how many numbers will be submitted for a lookup and its estimated price.

Screenshot of the final review step

The final review step

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TIP

In this step, you can switch from the full LookUp version, (which pulls data from the HLR network) to the free phone number validation tool.

Screenshot of the Free Validation Tool LookUp

Free Validation LookUp

Confirm and submit

After you check everything, click Confirm & Submit to submit your request. The system will process the data and update you when it is ready.

Screenshot of the lookup submission window

Lookup request submitted

View the results

To see the lookup results, you can open the Results tab and search for the needed submission or go to the Recent Lookups tab and click to download the file with lookup details or select the file(s) to export.

Downloading / Exporting Lookup results

Downloading / Exporting Lookup results

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NOTE

To learn about how to interpret downloaded/exported lookup request data, check LookUp Requests Data Explained.‍


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