On the New Lookup tab, you can create lookups in two ways:

• Upload a file with numbers to perform a bulk lookup: Import from file.
• Enter numbers one by one: LookUp single number.

Bulk lookup

To run a lookup for multiple numbers, follow these steps:

1. Select the Import from file option.

2. Name the list to easily identify it.

3. Drag and drop the file from your device. It can be a .csv or a .txt file with numbers separated by a new line.

4. Select the Ignore the first line of the table (column header) checkbox if you want to ignore the column header.

5. In the Formatting section on the right, specify if the numbers in your file are in the international or local format. If you select the local format, specify the country.

6. Optionally, select the Send results to email toggle and enter the relevant email.

7. Click Submit.

   

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   NOTE

   If the file you upload contains more than one column, the system asks you to select the one with phone number to look up.

8. The LookUp Summary page opens, where you can select to switch from the Full Lookup version, which takes information from the HLR network to the free phone number validation tool.

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NOTE

If you switch to the free phone number validation tool option, the lookup results will only include the report on the format and type of number validation. To view the report on the real-time data from the HLR network, click the HLR Full LookUp link.

9. Click Confirm & Submit, then, in a pop-up window, confirm the cost deduction.

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IMPORTANT

LookUp Service Cancellation Policy

Once you confirm the cost deduction for a service, it cannot be reversed, even if you cancel your request after submission. Confirm all details carefully before proceeding.

10. Your request is submitted. You can now create another lookup or view your recent lookups.

Checking numbers one by one

To check individual numbers, follow these steps:

1. Select the Lookup single number option.

2. Enter one number in the E .164 international format, for example, +441134960831.

3. Click Submit.

   

4. Right before final confirmation and submission, you proceed to the review page. Here, you can see how many numbers will be submitted for a lookup and its estimated price.

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TIP

In this step, you can switch from the full LookUp version, (which pulls data from the HLR network) to the free phone number validation tool.

5. After you check everything, click Confirm & Submit to submit your request. The system will process the data and update you when it is ready.

6. To see the lookup results, you can open the Results tab and search for the needed submission or go to the Recent Lookups tab and click to download the file with lookup details or select the file(s) to export.

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NOTE

To learn about how to interpret downloaded/exported lookup request data, check LookUp Requests Data Explained.‍