To receive incoming calls to your DID number, you need to set call forwarding to your SIP account, voice URI, or a landline or mobile number.

Do it as follows:

1. At CommPeak Portal, go to DIDs > Configure.

   

2. Select the checkbox next to one or a few DID numbers you want to forward.

   

3. Select appropriate options in the For and do fields above the list of DIDs.

• For: lets you define if to apply the action towards checked DIDs or all DIDs on the list.
• do: lets you define your actions with the selected DIDs. In the dropdown menu, select the forward option you need: Set Forward SIP Account, Set Forward PSTN, etc. Each option will open additional fields to select or enter information.

4. Click Apply Changes.

How to Set up Forward Voice URIs

To set up a forward voice URI for your DID numbers, perform the following steps.

1. At CommPeak Portal, go to DIDs > Configure.

2. Switch to the DID Voice URIs tab and click Create DID Voice URI.

   

3. Enter a name and SIP URI using the hints. Below, you can find configuration options.

   1. Option 1 (domain):

      • Name: DID voice URI alias (e.g., Sample PBX)

      • SIP URI consists of the following parts:

        • {e164}: the international format of called phone numbers (including the country code prefix) - required

        • domain: your PBX server domain (e.g., [email protected]_) - required

          

   2. Option 2 (IP address) :

      • Name: DID voice URI alias (e.g., My Server)

      • SIP URI consists of the following parts:

        • {e164}: the international format of called phone numbers (including the country code prefix) - required

        • IP address: your CommPeak PBX server IP address (e.g., 1.2.3.4) - required

          

You can add to both variants the following optional parameters:

• +: the plus sign - optional

• 999: PBX dial route pattern - optional

• port : PBX server port (e.g., 5080; the default port is 5060) - optional

  

4. Click Save.

5. Apply the DID voice URI to the new CommPeak DIDs:

   1. Select the checkbox next to the DID numbers you want to configure.

   2. In Action, select Set Forward Voice URI.

   3. Select an URI you just created in the box that appears.

   4. Click Apply Changes.

      

Also, to learn more about call forwarding, check the following articles:

• How to Configure Inbound Call Routes in PBX‍
• How to Set Up PSTN on Your DID Number‍
• How to Set Up Inbound Calls on Your SIP.