For AI agents: visit https://docs.commpeak.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.

Jump to Content

Home Documentation API Reference Changelog <> API Reference ✓ Status Page

Log In Request Live Demo

Documentation

Log In Request Live Demo

Home Documentation API Reference Changelog <> API Reference ✓ Status Page

CommPeak Portal

Getting Started
- Onboarding Guide: Registering on CommPeak Portal
- Linking a Social Login to Your Account
- Logging In
- Resetting Your Password
- CommPeak Portal Overview
- My CommPeak Home: Dashboard
- Getting Ready to Make Calls
- Configuring SIP Account in Softphone App
Profile & Account Settings
- Your Profile
- Account
- Notifications Settings
- Authorized Applications
- Your Contracts
Billing & Payments
DIDs
VoIP Services
Dialer
- Recording Access Accounts
Cloud PBX
SMS Services
Speech to Text
- Getting Started
  - Creating New Speech Transcripts
  - Viewing and Downloading Speech Transcripts
- Troubleshooting
LookUp
Reports
Settings: Users & Access
- Users
- Departments
Account Security
Help & Support
FAQs
Troubleshooting

SIP Trunking

Getting Started
SIP Account Configuration
SIP Trunking Management
Service Testing
FAQs
Troubleshooting

CommPeak Dialer

Getting Started
Admin Tools
Agent's Guides
Secure Login Options
Settings & Infrastructure
Messaging Channels
Speech Recognition Management
Answering Machine Detection (AMD)
Reports & Analytics
Additional Services
Troubleshooting

TextPeak

Getting Started
SMS Campaigns Management
Streams API Management
OTP Service
- Creating OTP Configurations
Contacts
Sender IDs
- SMS Sender IDs: Best Practices & Requirements
Inbox
Messages
Domains and URLs
TextPeak Integrations
Webhook Management
- Working with Webhooks
- Request Logs
Users & Roles Management
Settings & Infrastructure
FAQs
Troubleshooting

Cloud PBX

Getting Started
Admin Tools
Secure Login Options
Settings & Infrastructure
Messaging Channels (PBX)
Reports & Analytics
Additional Services
- WhatsApp Calls
- Answering Machine Detection (AMD)
FAQs
Troubleshooting

Classic PBX

Getting Started
Settings
Configuring Incoming Call Flow
Click2Call
- Getting Started with Click2Call
- Click2Call Information for CRM Developers
PBX Stats
Post-Answer Playback
- Troubleshooting
FAQs
Troubleshooting

CommPeak Softphone

Getting Started
Operating Standalone CommPeak Softphone
Operating Built-In CommPeak Softphone
Operating Web-Based Softphone Widget
Operating Built-In Softphone for SIP Accounts
FAQs
Troubleshooting

AFFILIATES

Getting Started with CommPeak Affiliate Program
Working with CommPeak Affiliate Program
Troubleshooting

No Audio on Test Call

Find out why your Post-Answer Playback test call completed but played no announcement, and how to fix it.

- Issue
- Possible Causes and Solutions

Products

CommPeak Dialer
Cloud PBX
TextPeak
DID Numbers
SIP Trunking
HLR LookUp
SoftPhone
Pricing

Company

About Us
Contact Us
Careers We're hiring
Events
Affiliates
Blog

Resources

Looking Glass
Speed Test
Status Page
Documentation
Developer Hub
Security
Legal
Law Enforcement Requests

Integrations

monday
Shopify
HubSpot
Zapier
Make
Salesforce
Intercom
All Integrations

CommPeak Dialer
Cloud PBX
TextPeak
DID Numbers
SIP Trunking
HLR LookUp
SoftPhone
Pricing

About Us
Contact Us
Careers We're hiring
Events
Affiliates
Blog

Looking Glass
Speed Test
Status Page
Documentation
Developer Hub
Security
Legal
Law Enforcement Requests

monday
Shopify
HubSpot
Zapier
Make
Salesforce
Intercom
All Integrations

We Accept

Our prices exclude VAT, GST, or any other taxes that may be applicable in your region.

© CommPeak. All Rights Reserved. 1003 Centre Point, 181-185 Gloucester Road, Wan Chai, Hong Kong

We Accept