Setting Up PSTN on Your DID Number

Log in to the CommPeak Portal.

On the main menu on the left, navigate to DIDs and select Management.

Switch to the PSTN Forwarding tab.

Click + Add rule at the top right of the page.

In the side menu that appears, fill out the Name and PSTN fields:

• In the Name field, enter the name for the number you are going to forward your calls to
• In the Destination phone number (PSTN) field, specify the number to forward the calls to
• In the Origination timeout (seconds) field, define the needed timeout.

👍

NOTE

Destination phone number must be 8-16 digits.

The Caller ID format rule lets you manipulate the Caller ID shown at the end of the PSTN number. Configure a desired value as follows:

• Set it to As Is to pass the Caller ID through without any changes
• Use E .164 as the placeholder for the original Caller ID and add a prefix (optional).

📘

NOTE

The Caller ID rule on the PSTN forwarding page takes precedence over the Dynamic Caller ID Rule configured on the selected SIP account.

Finally, from the drop-down list, select the SIP account to handle your forwarded calls.

Click Create rule.

Open the My DIDs tab.

In the My DIDs table, use the checkbox on the left or select the needed number by applying search filters at the top right of the DID Management page.

Click the three-dot action icon for the needed number and select the Change configuration action from the drop-down list.

👍

NOTE

You can also apply this action across multiple DIDs. For more details, check the Managing Multiple DIDs article.

In the Update call configuration window, review the number(s) selected, check the PSTN forwarding checkbox, select the needed profile, and click Save changes to confirm.

You will be notified that the call configuration was successfully updated for the number.