Issue

Manual calls are not showing in the Real-time reports.

Solutions

To troubleshoot the issue, perform the following steps:

Step 1

Make sure that you are granted permission to view real-time reports.

Step 2

Check any network connection issue that may cause a delay in displaying real-time data.

Step 3

Clear the cache and restart your browser.

📘

NOTE

Please check the CommPeak Speed Test page that provides more details about how you can assess your connection's speed and quality.