Manual Call Is Not Showing in Real-time

Resolve the issue with manual calls not showing in Real-time.

Issue

Manual calls are not showing in the realtime reports.

Troubleshooting Steps

Perform the following steps:

  • Make sure that you are granted permission to view real-time reports.
  • Check any network connection issues that may cause a delay in displaying realtime data.
  • Clear the cache and restart your browser.

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NOTE

Please check the CommPeak Speed Test page that provides more details about how you can assess your connection's speed and quality.