API Integration Issues

Learn how to troubleshoot the issues with integrating the SMS service via API.

Issue

Errors occur when integrating the SMS service via API.

Possible Causes and Solutions:

The issues with integrating the SMS service via API can have several reasons:

Reason 1. Authentication Failures

Ensure that your API keys are correctly configured and have the necessary permissions.

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NOTE

You can check the SMS Integrations article that provides detailed instructions on how to automate your SMS message workflows using CommPeak integrations.

Reason 2. Invalid Parameters

Verify that all SMS services API parameters are correctly formatted and valid.

Reason 3. Exceeding Daily Limits

Check if you've exceeded SMS sending daily limits for your SMS account: the balance is displayed in the top right corner of the CommPeak dashboard.