Usage & Monitoring

This section helps you monitor spending trends in the CommPeak Portal, access historical payment data, view rate details for calls and SMS, manage API keys, and set spending controls to avoid unexpected charges. Use these tools to maintain full oversight of your communication costs.

What you will learn in this section:

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    <h3>How to View and Download Call and SMS Rates</h3>
    <p>Learn how to search for specific voice and SMS pricing and export rates as a CSV file for reference</p>
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    <h3>How to Monitor Spending from the Dashboard</h3>
    <p>Use the CommPeak dashboard to review spending patterns, top-ups, consumption forecasts, and active subscriptions in one place</p>
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    <h3>How to View and Export Payment History</h3>
    <p>Filter and download a detailed list of past payments by category and date range to maintain clear financial records</p>
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    <h3>How to Read and Use the Balance Graph</h3>
    <p>Visualize daily balance changes and hover over specific dates to track exact amounts over time</p>
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    <h3>How to Manage Billing API Keys</h3>
    <p>Create, edit, or delete secure API keys to connect your applications to CommPeak’s billing data</p>
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    <h3>How to Set Rate Caps for Spending Control</h3>
    <p>Prevent high-cost calls by configuring a per-minute rate limit on SIP accounts to help manage agent expenses</p>
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