Usage & Monitoring
Monitor your CommPeak service usage and billing.
This section helps you monitor spending trends in the CommPeak Portal, access historical payment data, view rate details for calls and messages, and set spending controls to avoid unexpected charges. Use these tools to maintain full oversight of your communication costs.
What you will learn in this section:
Learn how to search for specific voice and message pricing and export rates as a CSV file for reference
Use the CommPeak dashboard to review spending patterns, top-ups, consumption forecasts, and active subscriptions in one place
Filter and download a detailed list of past payments by category and date range to maintain clear financial records
Visualize daily balance changes and hover over specific dates to track exact amounts over time
View and download outbound call and messaging rates for CommPeak services
Prevent high-cost calls by configuring a per-minute rate limit on SIP accounts to help manage agent expenses
Updated 5 days ago