Agents
Check the resources essential for agents and their managers working with the CommPeak Dialer.
CommPeak Dialer is designed to improve agent communication in a structured and efficient way. This section introduces essential resources available for both agents and managers to support their use of the dialer. Familiarizing yourself with these resources will help ensure smoother operations within your team.
Check the pages below that outline specific topics relevant to agents and their managers, from onboarding to dialing strategies:
Updated 6 days ago