Issue

Users of the CommPeak Speech-to-Text service receive error messages when attempting to transcribe audio.

Possible Causes and Solutions

The issues with receiving error messages when you attempt to transcribe audio can arise due to exceeding the service limits or lacking the necessary permissions to manage transcriptions.

Reason 1. Exceeding Service Limits

Check if you have exceeded any usage limits or quotas associated with your account.

Reason 2. Insufficient Permissions

Check if the user role has the necessary permissions to manage contacts. For more details, check the Role Permissions article.

Also, you can contact CommPeak's support team via their contact page for assistance with specific error messages.