IP addresses and Port Ranges for CommPeak Dialer

Here, you will find IP addresses and port ranges for configuring SIP trunking and VoIP services with the CommPeak Dialer, along with important firewall and monitoring guidelines.

SIP Trunking (Termination & Origination)

REGIONSIPRTP
EMEA104.199.5.135 (EU)
23.19.63.80 (EU2)
156.38.220.243 (ZA)
116.202.64.32/27
23.19.63.64/27
156.38.220.240/28
185.173.160.112/28
Americas45.79.73.196 (USWest)
104.196.193.91 (USEast)
35.199.94.113 (BR)
167.88.61.171
45.79.75.243
45.79.89.12
104.196.22.135
35.196.192.172
38.91.100.151
187.108.207.212
35.198.0.216
169.150.198.49
172.233.1.109
APAC104.199.214.247 (TW)
139.162.63.89 (SG)
35.189.35.228 (AU)
64.120.89.80 (HK)
104.155.237.56
35.189.41.174
64.120.89.80/28
35.220.213.219
156.146.56.176/28
172.104.57.228

CommPeak Dialer VoIP Gateways (SIP and RTP)

RegionIP Addresses
Europe - UK23.19.63.66
23.19.63.67
23.19.63.68
23.19.63.69
Europe - Germany116.202.64.40
162.55.82.146
116.202.64.41
116.202.64.42
116.202.64.43
168.119.72.241
North America - US Florida38.91.107.164
45.77.94.198
139.162.133.73
South America - BR Sao Paolo187.108.207.211
169.150.198.50
Africa - ZA156.38.220.250
156.38.220.251
Asia - HK64.120.120.51
Asia - Singapore156.146.56.177
15.235.214.112

Also available as an IPv4 text list.

Firewall Guidelines for CommPeak Dialer

❗️

IMPORTANT

For using your CommPeak Dialer, please disable SIP ALG in your firewall.

You are required to allow direct outbound connections towards your Dialer and Cloud PBX domains (your domains may be resolved to different IP addresses due to a high availability setup on our end). The outgoing connections will use the following ports (this list may change):

  • TCP 443 - HTTPs Traffic
  • TCP and UDP 5060 - SIP Traffic
  • TCP and UDP 5061 - SIP TLS Traffic
  • TCP 1443 - WebRTC SIP TLS Traffic
  • UDP 10000-32767 - SIP RTP Traffic

Additionally, you must allow incoming connections from CommPeak IPs for RTP (UDP ports 10000-65535). In most cases, your firewall will automatically open these ports for each call. However, our recommendation is to allow incoming traffic to avoid potential issues.

Monitoring IP Addresses

Please allow ICMP ping and latency monitoring for the IP addresses below. This will help the CommPeak team provide you with optimum support.

RegionLocationIPs
EuropeBelgium Google BE104.199.5.135
Belgium Google35.240.39.42
Germany Hetzner DE116.202.64.40
United Kingdom Leaseweb23.19.63.66
North AmericaUnited States GTHost SFO167.88.61.171
United States GTHost MIA38.91.107.164
United States Google34.139.231.32
34.74.163.119
United States Akamai172.233.1.109
United States GTHost NYC38.91.100.151
South AmericaBrazil Google BR35.198.0.216
Brazil Datacamp169.150.198.49
Brazil EVEO BR187.108.207.211
AfricaSouth Africa xneelo156.38.220.245
AsiaSingapore Google35.247.189.246
Singapore Linode SG139.162.33.28