FAQs

The billing increment is how CommPeak (and the telecom industry) calculates the rates to bill your calls.

Read more about billing increments

The accepted payment methods include credit cards (Visa and Mastercard), PayPal (for Verified Members), and wire transfers (SWIFT and SEPA with a minimum of USD 100).

Read more about accepted payment methods

We accept USD for our services.

Read more about accepted currencies

The smallest top-up value is $25.

Read more about minimum top-up amounts

Payments to CommPeak's TCCL bank account can only be made from banks in specified countries.

Read more about TCCL bank payment supported countries

Find per-minute rates and billing increments for any country and network from the CommPeak Portal's Voice Rates page.

Read more about country-specific voice rates

Find per-message SMS rates and route options for any country from the CommPeak Portal's SMS Rates page.

Read more about country-specific SMS rates

Find out whether a submitted proforma invoice request can be changed, and what your options are depending on the request's approval status.

Read more about editing submitted proforma invoice requests

Learn how to re-download an approved proforma invoice from your request history in My CommPeak at any time.

Read more about downloading previously approved proforma invoices