Create a free CommPeak account and complete the mandatory onboarding steps.

Creating CommPeak Account

To register a free CommPeak account:

1. Go to the CommPeak home page and click Get Started.

2. Enter your email address (for example, [email protected]) and click Create account. Complete the verification check if prompted.

   

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   ### NOTE

   If you already have a CommPeak account under that same email address, see Linking a Social Login to Your Account instead.

   

3. Alternatively, click Continue with Google or Continue with Microsoft to sign up using an existing social account.

   

   For more details, see Logging In.

4. CommPeak emails a 6-digit verification code to the address you entered. Enter the code on the We emailed you a code screen.

   

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   NOTE

   If the code doesn't arrive within a minute, click Resend it.

5. Select whether you're signing up as an Individual or a Company, then fill in:

   • First name and Last name (for example, Mary and Smith)

   • Phone number, in international format (for example, +44 7700 900123). CommPeak calls this number in the next step to verify your account.

   • Company name (for business accounts only)

   • Password that must contain at least 8 characters, both upper and lower case letters, and at least one number.

6. Select I have read and agreed to the Payment Policy, then click Continue.

   

✔️ Congratulations! Your account is created, and you're taken straight into the onboarding dashboard below.

Completing the Onboarding Process

After your account is created, follow the onboarding dashboard steps one by one.

Verifying your phone number

1. Click Verify now.

   

2. Confirm the phone number you provided during sign-up.

3. Alternatively, click Change number to edit it if it's changed.

4. Click Make the Call. CommPeak calls the number and reads out a four-digit verification code.
5. Enter the code and close the dialog.

4. This step is now complete.

Adding your address

1. Click Add address to open the Account tab.

2. Enter your full billing address, including city, state or region, and postal code.

3. Save your changes.

Accepting contracts

1. Click Review and accept to open CommPeak's latest service agreements.
2. Review the agreements and accept them.

Verifying your identity

1. Click Submit your identity.
2. Follow the on-screen instructions to submit the required identification documents. This step helps keep your account secure and prevents fraud.

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   ### NOTE

   See the Business Identity or Personal Identity page for what's required, depending on your account type.

3. Once phone verification, address, contracts, and identity are all complete, your account is fully active. You'll receive a welcome email and can use your trial credit to test CommPeak's services.
4. Your first SIP Account is already created: click Open CommPeak Softphone to make a free test call.

After you finish onboarding, you will receive a welcome email. You can then use your trial credit to test CommPeak’s VoIP and communication services.