PayPal Payments

Pay for CommPeak services using PayPal: select PayPal as payment type, add credit, and verify PayPal account email address if necessary.

This article provides instructions about paying for CommPeak services with PayPal.

For the general payment guidelines check the Adding Credit to Your Account page.

To choose PayPal as the payment type:

Click Add Credit

In your CommPeak account, click on the + Add Credit button at the top right of any page, next to your balance figure.

Screenshot of the CommPeak Portal dashboard with the Add credit button highlighted

CommPeak Portal dashboard with the + (Add credit) button

Choose PayPal

In the Add Credit window that appears, choose PayPal among payment types.​

Screenshot of selecting PayPal payment type

Selecting PayPal payment type

Select the amount

From the drop-down list, select the amount to credit.

 Screenshot with selecting credit amount

Selecting credit amount

Add a promo code

If you have a promo code, click Add promo code and enter it.

Screenshot with adding a promo code

Adding a promo code

Check out with PayPal

Click Checkout with PayPal.

Review and proceed

Review the total and agree to proceed.

Go to PayPal

The system will redirect you to the PayPal login page.

Screenshot of the PayPal login

PayPal login page

Log in to PayPal

Enter the credentials of your PayPal account and click Next.

Complete the payment

Follow the on-screen instructions to complete your payment.

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NOTE

In case of any issues with this payment type, check your PayPal account or return to the payment page and select the Pay with the Debit or Credit Card option.

Screenshor with the notification about the PayPal payment issue

PayPal payment issue notification

Verify a different email

If your PayPal account email differs from your CommPeak Portal registration email, you must verify it. You will receive a message with a verification code to your email.

Screenshot of PayPal payment email alert

PayPal payment email alert

To continue the verification, perform the following steps:

Fix the payment issue

Return to your CommPeak Account and click FIX PAYMENT ISSUE below the account balance.

Screenshot of fixing a payment issue

Fixing payment issues

Enter the verification code

Enter a 6-digit code from the PayPal email verification message and click CONTINUE.

Screenshot of entering the verification code

Entering verification code

Check the confirmation

The following message will appear if the verification is successful.

Screenshot of PayPal payment verification success

PayPal payment verification success

Complete the payment

Follow the on-screen instructions to complete your payment.


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