PayPal Payments

Pay for CommPeak services using PayPal: select PayPal as payment type, add credit, and verify PayPal account email address if necessary.

This article provides instructions about paying for CommPeak services with PayPal.

For the general payment guidelines check the Adding Credit to Your Account page.

To choose PayPal as the payment type:

  1. In your CommPeak account, click on the plus sign at the top right of any page, next to your voice and SMS balance figures.

  2. In the Add Credit window that appears, select Voice or SMS account.

  3. Choose PayPal among payment types.​

Screenshot of selecting PayPal payment type

Selecting PayPal payment type

  1. From the drop-down list, select the amount to credit.
 Screenshot with selecting credit amount

Selecting credit amount

  1. If you have a promo code, click Add promo code and enter it.
Screenshot with adding a promo code

Adding a promo code

  1. Click Checkout with PayPal.
  2. Review the total and agree to proceed.
  3. The system will redirect you to the PayPal login page.
Screenshot of the PayPal login

PayPal login page

  1. Enter the credentials of your PayPal account and click Next.
  2. Follow the on-screen instructions to complete your payment.
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NOTE

In case of any issues with this payment type, check your PayPal account or return to the payment page and select the Pay with the Debit or Credit Card option.

Screenshor with the notification about the PayPal payment issue

PayPal payment issue notification

  1. If your PayPal account email differs from your CommPeak Portal registration email, you must verify it. You will receive a message with a verification code to your email.
Screenshot of PayPal payment email alert

PayPal payment email alert

To continue the verification, perform the following steps:

  1. Return to your CommPeak Account and click FIX PAYMENT ISSUE below the account balance.

    Screenshot of fixing a payment issue

    Fixing payment issues

  2. Enter a 6-digit code from the PayPal email verification message and click CONTINUE.

    Screenshot of entering the verification code

    Entering verification code

  3. The following message will appear if the verification is successful.

    Screenshot of PayPal payment verification success

    PayPal payment verification success

  4. Follow the on-screen instructions to complete your payment.