PayPal Payments

Pay for CommPeak services using PayPal: select PayPal as payment type, add credit, and verify PayPal account email address if necessary.

This article provides instructions about paying for CommPeak services with PayPal.

You can find the general payment guidelines in the Adding Credit to Your Account.

To choose PayPal as the payment type:

  1. In your CommPeak Portal account, click on the plus sign at the top right of any page.

  2. In the Add Credit window that appears, select Voice or SMS account.

  3. Choose PayPal among payment types.​

    Screenshot of selecting PayPal payment type

    Selecting PayPal payment type

Complete the on-screen steps as follows:

  1. Select an amount to credit from the drop-down list.

    Screenshot of selecting credit amount

    Selecting credit amount

  2. Click Checkout

    Screenshot of the checkout step

    Checkout step

    and agree to proceed.

    Screenshot of agreeing to proceed with payment

    Agreeing to proceed with payment

  3. The system will redirect you to the PayPal login page. Enter the credentials of your PayPal account, then click Next.

    Screenshot of the PayPal login

    PayPal login page

  4. Select a payment method and click Pay now at the bottom.

    Screenshot of the payment confirmation

    Payment confirmation

  5. If your PayPal account email differs from your CommPeak Portal registration email, you must verify it. You will receive a message with a verification code to your email.

    Screenshot of PayPal payment email alert

    PayPal payment email alert

To continue the verification, perform the following steps:

  1. Return to your CommPeak Portal account and click FIX PAYMENT ISSUE below the account balance.

    Screenshot of fixing a payment issue

    Fixing payment issues

  2. Enter a 6-digit code from the PayPal Email Verification message and click CONTINUE.

    Screenshot of entering the verification code

    Entering verification code

  3. The following message will appear if the verification is successful.

    Screenshot of PayPal payment verification success

    PayPal payment verification success

  4. Follow the on-screen instructions to complete your payment.