Outbound call and SMS rates are available in CommPeak Portal under the Billing tab of the main menu.

To find the needed rate:

1. Click Voice Rates or SMS Rates to see rates for Voice and SMS services.

2. Use filters as described in the sections below.

3. Click SEARCH.

To download rates as a .csv file:

1. Click on the download button in the top right.

2. Select a folder to save the file.

3. Click Save.

Voice

To narrow your search for outbound call rates, you can filter the list by:

• Tech Prefix - select the pricing model (Platinum, Premium, Standard, or the model used for CommPeak Dialer)

• Country - choose the required country in the list

• Destination - enter the termination destination

• Prefix - enter the phone prefix

• Effective date - select the needed date from the dropdown.

  

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TIP

1. Default tech. prefix can be set per SIP account.

2. To find the current rate, use the latest effective date.

The list will contain the rates by country and phone prefix.

In the Billing Increments column, you will see the number of seconds you are billed for.

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EXAMPLE

If the Billing Increments column contains 1/1, you will be billed per second for calls to the specified country.
If the column contains 60/60, you will be charged for every 60 seconds of your call. This means that even a 10-second call will be charged as a 60-second one.
If the column contains 60/1, you will be charged for 60 seconds for the first minute only and then per second.

SMS

In this section, you can filter the results by:

• Rate - select one of the rate modes from the drop-down list

• Country - choose the required country in the list

• MCC (mobile country code) or MNC (mobile network code).

  

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TIP

The pricing rate is set per SMS stream.

The list shows rates per message by country and mobile network.

Related Articles

• How Do I Check Voice Rates for a Specific Country?: overview of how pricing works for voice call pricing.
• How Do I Check SMS Rates for a Specific Country?: the same workflow for SMS pricing.
• SMS Route Types: picking the right route for your campaign.
• Sender ID Requirements: regional registration rules that may affect cost.
• Setting Spending Limit: cap maximum per-message rates to control campaign costs.