Role-based permissions for agents to see their statistics under the My Statistics tab
Role-based permissions for managers to view team and space-wide data with various filters for metrics like conversation numbers, response rates, costs, etc. under the Space Statistics tab.
Inbox Statistics pages
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Important
You can access the TextPeak Inbox statistics only if you have the corresponding Inbox role permission.
Role Permissions tab
Refer to the following pages for detailed instructions on how you can monitor and filter the Inbox statistics permitted for your account:
