Users Management

CommPeak Dialer's User Management feature puts you in control, making it easy to manage access and maintain security as your team grows.

With the Users Management feature, you can:

• Add new and manage existing users fast - set up accounts with roles and permissions in just a few clicks.
• Easily assign roles to give users the right access based on their job and organize them, whether you’re managing a few or hundreds users.
• Keep an eye on user actions to understand patterns and improve security.
• Navigate user settings with an intuitive dashboard and more.

Refer to the following articles for details about how to manage your users:

• Creating a Single User
• Mass User Creation
• Managing Existing Users
• Active User Sessions
• Desks
• User Roles
• Skill Groups
• User Breaks
• Clock Out Reasons
• User Login Options.