SMS Transactional/OTP Channels

A Transactional SMS channel carries receipts, alerts and reminders over priority routes. Each message it sends comes from an event template, and templates belong to the channel they were created for.

Video tutorial

Creating the channel

1. Log in to TextPeak in your browser.
2. Click Channels in the main menu on the left.
3. The Channels page opens and lists every channel type, with the number of channels you have created under each one.

4. Select the SMS Transactional/OTP card, then select Add channel.

5. Enter a Channel name and a Channel description.
6. To limit which IP addresses can call this channel, select Enable IP ACL and add the addresses under Add IP.
7. Add Tags if you group channels by team, campaign or environment.
8. To try the channel without sending real messages, select Use Demo Sending.

Enabling the Demo Sending option creates a demo channel that simulates messaging flows without sending real messages.

This option is available for any channel type and can be useful for testing and development use cases.

9. Select Next.
10. Under Message content, select Create your first event template and add a template for each event this channel sends.

11. Select Save & activate.

10. The channel appears in the SMS Transactional/OTP list. Its templates are available only to this channel, so a second channel needs its own set.