CommPeak Cloud PBX FAQ: Click2Call Setup, IP Whitelisting, and Configuration Guides

In this section, you’ll find answers to the questions about using CommPeak Cloud PBX that our customers ask us the most.

How Can I Edit My Agents' Names?

You can edit the names of agents under the PBX > Users > User Management tab.

How Can I Setup C2C After I Switch to a New CRM? Where Can I Find the Endpoints and Extensions?

You can integrate Click2Call with your CRM software by following detailed instructions.

How Can I Whitelist Specific IPs Under Click2Call ACL?

You can set the Click2Call access list by following detailed instructions.

Read more about whitelisting IPs under Click2Call ACL

How Can I Configure a New PBX-Dialer Version and Delete the Old One?

Contact CommPeak support for evaluation, guidance, and onboarding assistance tailored to your needs.

How Can VPN Affect VoIP Calls?

The use of a VPN can impact VoIP calls in a number of ways.

Read more about how VPN affects VoIP calls