FAQs
CommPeak Cloud PBX FAQs
In this section, you’ll find answers to the questions about using CommPeak Cloud PBX that our customers ask us the most.
How Can I Edit my Agents' Names?
You can edit the names of agents under the PBX > Users > User Management tab.
Read more about editing agents' names
How Can I Setup C2C After I Switch to a New CRM? Where Can I Find the Endpoints and Extensions?
You can integrate Click2Call with your CRM software by following detailed instructions.
Read more about setting up C2C after switching CRM
How Can I Whitelist Specific IPs Under Click2Call ACL?
You can set the Click2Call access list by following detailed instructions.
Read more about whitelisting IPs under Click2Call ACL
How Can I Configure a New PBX-Dialer Version and Delete the Old One?
Please contact CommPeak support for evaluation, guidance, and onboarding assistance tailored to your needs.
Read more about configuring new PBX-Dialer versions
How Can VPN Affect VoIP Calls?
The use of a VPN can impact VoIP calls in a number of ways.
Read more about how VPN affects VoIP calls
Updated 18 days ago