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Your Profile

Update your CommPeak profile: change your name, timezone, email, and password, manage Google and Microsoft social logins, and set communication preferences.

Use the Profile tab to update your personal details, change your email and password, manage social logins, and manage your email subscriptions.

Your Profile Settings

To open your profile settings:

  1. Click your account name in the bottom-left corner of CommPeak Portal.
  2. Select Account Settings.
Screenshot of the Account settings tab

Account settings tab

  1. Make sure the Profile tab is selected.
Screenshot of the Account Settings > Profile tab

Account Settings > Profile tab

Profile

Update your first name, last name, and timezone in this section. Your email address is displayed here as well. To change it, see the section below.

Screenshot of the Profile section

Profile section

When done, scroll to the bottom of the form and click Save changes.

Changing your email

  1. In the Profile section, click Change email next to your email address.

  2. In the Change email dialog, enter the new email address and your current password.

    Screenshot of the Change email dialog

    Change email dialog

  3. Click Change email. To go back without saving, click Return to account settings.

Security settings

Social logins

Connect your Google or Microsoft account to log in to the portal without a password.

The Security settings > Social logins section shows the current status of each provider: Connected or Disconnected.

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NOTE

The email address of the social account must match your CommPeak account email. For details on logging in with a social account, see Logging In.

Screenshot of the Security settings section with Social logins with Google Connected and Microsoft Disconnected

Security settings section: Social logins with Google Connected and Microsoft Disconnected

  • To link a provider, click Connect and confirm the account selection.

  • To unlink it, click Disconnect.

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### NOTE

See Linking a Social Login to Your Account for the full walkthrough.

Password

  1. In the Password section, click Change password.

    Screenshot of the Password section with the Change password button

    Password section with the Change password button

  2. In the Change password dialog, enter your current password and the new one.

Screenshot of the Change password dialog

Change password dialog

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### NOTE

Your new password must contain at least 8 characters, both upper and lower case letters, and at least one number.

  1. Click Change password. To go back without saving, click Return to account settings.
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    ### TIP

    If you've forgotten your CommPeak password or can't sign in for any other reason, you can request a password recovery link from the login screen.

Communication Preferences

Manage your email subscriptions in this section.

  1. Use the sliders to unsubscribe from specific mailing lists.
  2. Keep subscriptions enabled if you want to receive important updates.
  3. Click Save changes at the bottom.
Screenshot of setting communication preferences

Setting communication preferences

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TIP

After making all the necessary changes, make sure to click Save changes at the bottom of the page.