FAQs

To get an SMS number that supports OTP SMS management, you must purchase a virtual phone number (DID) in your CommPeak Portal and verify your identity in your account.

Read more about purchasing virtual numbers for OTP

You can configure forwarding SMS messages sent to DIDs to your CommPeak SMS account by following the instructions on configuring your DIDs using TextPeak.

Read more about adding DIDs for TextPeak agents

Yes, with CommPeak SMS Platform, you can integrate text messaging into your CRM, E-commerce, or sales platform operations.

Read more about CRM SMS integrations

Sure, with the support of expanded stream channels, you can create and use customized SMS routes to interact with instant messaging platforms like WhatsApp, Telegram, etc.

Read more about WhatsApp and Telegram integration

To enable SMS sending on CommPeak, top up your CommPeak account, submit a support ticket with message templates and sending hours, and our support team will activate the feature for you.

Read more about activating SMS options in the Dialer